There is so much to learn from the supply chain strategy of the global e-commerce giant, Amazon. Amazon gives a lot of credit to its supply chain and logistics when it comes to its success. In order to gain an insight into how it works, it is important to understand the logistics management in Amazon. Every time a consumer places an online order, Amazon picks up the product from the nearest warehouse, packs it and ships it to the third party. Amazon works with a number of third parties for the timely delivery of the products. It has also invested in warehouses that are established across the length and breadth of the company. These warehouses maintain an inventory of the goods and whenever an order is placed, the product is picked up from there. The Amazon supply chain process ensures higher customer satisfaction by updating the order and responding to the inquiries of the customers.
The customer can keep a track of their product and see how far it has reached. The purpose of Amazon is to reduce the fulfillment time and increase customer satisfaction. It also employs an omnichannel strategy that helps provide the customers with a fully integrated shopping experience through different mediums. Customers can choose to shop from their phone or from the desktop, they will have the same experience.
Advatix is a supply chain expert that offers customized solutions to different clients in the industry. They create an innovative supply chain keeping the client at the forefront and the industry in mind.
