Key features of a good omnichannel supply chain planning process

In the supply chain, the planning process drives many key activities like demand forecasting, production scheduling, and many more. But how do you know if your planning process is effective? 

We list five key characteristics of a good planning process:

Consistency

A good planning process is consistent and repeatable. The planning process could affect many people within your organization. Formalizing the process will bring consistency and avoid errors and omissions. If your process of parts is automated, you may want to think through and define the steps carefully.

Accurate data

The data driving the planning process within your omnichannel supply chain is accurate. It may not be possible to create a good plan in the first place if the data driving the process is unreliable. Do a good job on their data, but working with a third party is not. Many logistics consulting organizations ensure that the data you have is accurate and up to date tune and realize its importance to create a good planning process.

Current status

A good planning process provides a clear view of the current situation. The process includes where things stand in the supply chain, what to order, what to move, and evaluate the next step accordingly. You may want to check if your plan has taken into consideration the current status.

Future goals

A good planning process has recommendations for future actions that are achievable. When you have capacity restrictions within your network, any plan that doesn't take them into account cannot be executed.

Communication

A good plan has recommendations to outsource eCommerce call center’s for brands that use warehouses. The plan recognizes how important communication is.

Ripple effect

The planners of a good plan understand the impact of their changes. Good change an existing process and make it look great theoretically. A good planning process allows you to experience the ripple effect of any changes.

This is not an exhaustive list but a few key things you may want to keep in mind when reviewing your current planning process or to establish a new one.

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