2 Reasons Why Order Management Systems Are Invaluable for Supply Chain Planning and Management

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For the last few decades, e-commerce Supply Chain and online stores have made rapid progress with the help of new and advanced technologies that have been introduced in the industry. Order Management Systems, one of the most fundamental technical tools for logistics management have proved to be invaluable for the leading eCommerce supply chain service providers for maximizing their productivity. An OMS or Order Management System helps in supply chain planning in two different ways— It reduces the overhead costs by a huge margin and it is vital for customer satisfaction. The software system does more than just maximize your profits and here’s how.

Overhead Cost Reduction with The Help of Order Management Systems:

During supply chain planning, the two most important factors that every company considers are expenses and profits. Balanced returns and a steady flow are essential for the success of any business establishment. OMS reduces overall costs in two ways.


1. Reduction of Transport Costs: Transportation and logistics management are crucial for supply chain planning and an OMS can be a huge help in reducing the expenses related to them. By optimizing the roads and the routes taken by the transporting vehicles and allowing in-store pickups, you can save a lot on transportation costs. This also benefits the customers through quick and correct order fulfillment.


supply chain planning

2. Reduction of Expenses Due to Human Error: Even the slightest glitch in the eCommerce supply chain can accumulate extra expenses. With an OMS you can rest assured that all the processes are completed on time and there are no unnecessary delays in the order processing which might lead to unwanted consequences expense-wise.


Enhanced Customer Satisfaction:

As you can already see, with proper supply chain planning and logistics management, the OMS ensures that the orders are delivered to the right location within the stipulated time which ultimately leads to maximum customer satisfaction. Reliable stock information visibility, order tracking, and easy returns are some of the key features of the Order Management Systems.

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